Legal
Terms of service
Version of May 2, 2026
§1. Definitions
Provider: N.S. (VAT ID PL7773183644). Service: the FulBill software delivered as SaaS. Client: a fulfillment operator that purchased a plan. End client: the Client's counterparty using the portal. Plan: Starter, Growth or Pro.
§2. Contract formation
The contract is formed when the first payment is settled. Default billing cycle: 1 month. Annual billing carries a 15% discount.
§3. Plans and prices
Current plan prices are at /en/pricing. All prices net, plus 23% VAT. Onboarding fee: 5,000 PLN one-time, billed at the start of cooperation.
§4. Service scope
Access to the admin panel, the client portal, the Base integration and features described in the plan. The Provider targets 99.5% uptime per quarter.
§5. Setup
Onboarding fee: 5,000 PLN one-time. Invoiced at the start of cooperation.
§6. Client obligations
The Client is responsible for the accuracy of Base data, for the rates in their end-client price lists and for communication with end consumers.
§7. Payments
Payment upfront for the billing cycle. VAT invoice issued within 7 days of payment. If payment is missing 14 days past due, the Provider suspends access.
§8. Liability
The Provider is liable up to 12 months of subscription fees. Lost profits and the Client's business decisions are excluded.
§9. Cancellation and refund
The Client may cancel within 14 days of account activation. Full refund of the subscription fee, no questions. After 14 days, cancellation takes effect at the end of the paid billing cycle.
§10. Final provisions
Polish law applies. Disputes are resolved by the court of the Provider's seat. Changes to these terms take effect 14 days after publication.